Frequently Asked Questions
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Find answers to common questions about our crystals, shipping, and returns.
Do you deliver across India?
Yes, Niomora products are available for delivery across India.
How can I track my order?
Once your order is dispatched, you will receive a tracking number and a tracking link. Use that link to monitor your delivery status in real time.
Can I track multiple orders?
Yes. Every order is assigned a unique tracking ID, allowing you to track multiple orders individually.
When will my order be dispatched?
Most orders are dispatched within 3 business days of order confirmation. Business days are Monday through Saturday, excluding public holidays. During peak periods, such as festivals, sales, or new launches, dispatch may take up to 5 business days.
How long will delivery take?
Delivery is estimated at 3–7 business days across India. Timelines may vary depending on your location, weather conditions, courier load, and other factors outside our control. Remote or rural pin codes may require additional transit time.
Do you offer Cash on Delivery (COD)?
No. All orders must be prepaid. We do not offer Cash on Delivery (COD).
Can I cancel my order?
Contact us before dispatch at niomorasupport@gmail.com or WhatsApp +91 9036772407, Monday to Saturday, 10 AM – 6 PM IST. Orders cannot be cancelled once shipped.